Cooper Home Health
Name
Jennifer Garrido
Title
Market Administrator
Website
Value
Phone
(813) 566-1797
Patient Rights & Responsibilities
Posted in accordance with CMS Conditions for Coverage §494.70 and NDAC accreditation standards. If a patient is unable to read this notice, it will be read to them and a copy provided. For minors or patients needing assistance, both the patient and their parent or responsible person are fully informed of these rights and responsibilities.
Effective: May 14, 2025 · Reviewed: July 29, 2025 · Cooper Home Health · Posted in accordance with CMS §494.70 and NDAC accreditation standards.
Rights & Responsibilities
As a Patient, You Have the Right to:
Be Treated with Dignity and Respect
Receive Safe, High-Quality Care
Be Fully Informed
Participate in Your Plan of Care
Receive Training and Support
Have Your Privacy Protected
File Complaints or Grievances
Know Policies and Charges
Designate a Representative
Access Emergency Services
As a Patient, You Are Responsible for:
Participating in Training
Caring for Your Equipment and Supplies
Communicating Honestly and Promptly
Following Your Prescribed Treatment Plan
Respecting Staff and Property
Providing Timely, Accurate Insurance and Payment Information
Keeping Appointments
Providing a Safe Environment for Your Care Team
How to File a Complaint or Grievance
Concerns about care may be directed to a Cooper staff member or submitted directly to the contacts below. Complaints are taken seriously and addressed without retaliation.
NDAC (National Dialysis Accreditation Commission)
Title
Market Administrator
Website
Phone
(630) 387-6680
Hours
Monday – Friday:
8:00 AM – 5:00 PM
Other Information
Facility License: Unavailable
